Terms of Service
1. Recitals
The purpose of this agreement is to state the terms of service (the “Terms of Service”) under which Lime Cleaning LLC (the “Company”) will provide cleaning services to you (the “Client”).
Throughout these Terms of Service and the website http://limecleaning.co (the “Website”), the terms “we,” “us,” and “our” refer to the Company, and the terms “you,” “your,” and “yours” refer to the Client.
2. Binding Agreement
2.1 These Terms of Service constitute a binding and enforceable agreement between the Company and the Client.
By using the Company’s services, including (but not limited to) placing an order for services by means of telephone, email, or the Website, the Client expressly agrees to and accepts these Terms of Service.
The Company may make changes at any time to these Terms of Service. Any modifications to the Terms of Service will be effective upon posting. You should periodically re-check these Terms of Service to apprise yourself of modifications, revisions, or updates. Your continued use of the Company’s services following the posting of any modified/revised/updated Terms of Service will constitute acceptance of the modifications, updated and/or revisions.
2.4 In the event of a conflict, these Terms of Service shall prevail over any other terms of business or purchase conditions put forward by the Client, unless otherwise agreed in writing.
3 Pricing
3.1 There are two types of service pricing: flat-rate pricing and hourly pricing.
3.2 Flat-rate pricing consists of a standard charge for apartments and houses under 1,000 sq ft. A table with prices is posted on the Website. Prices vary depending on the type of the cleaning and number of rooms. Flat-rate pricing includes all items on the respective cleaning checklist, which is posted on the Website. The Company reserves the right, at its sole discretion, to update or change the flat-rate pricing at any time. The Company makes no warranty that the time allotted for the cleaning services will be sufficient for the job to be completed, but only that the allotted time is an estimated time required for a typical job of the same general specification indicated in a standard dwelling of a similar size shown in the pricing to be completed.
3.3 Hourly pricing is offered for residences that have more than four (4) bedrooms and/or over 1,000 sq ft. and/or commercial spaces and/or for post-construction/renovation cleaning services and/or for personalized (customized) services. If you have selected to receive cleaning services on an hourly basis, the following terms apply:
(a) The minimum purchase is 2.5 hours. If it takes less than two and a half hours to complete the cleaning, the Client will still be charged for two and a half hours.
(b) The cleaning services will only be provided for the amount of time you have purchased;
(c) Factors such as the current condition of the premises, the number of rooms, bathrooms, WCs, shower rooms, etc. may mean that the cleaning will not be completed within the time period you have purchased;
(d) The Company makes no warranty that the time purchased will be sufficient for the job to be completed.
The Company reserves the right, at its sole discretion, to update or change the hourly pricing at any time.
3.4 If you have purchased the Company’s cleaning services, including (but not limited to) Deep Cleaning, Move In/Move Out Cleaning or Post-Construction/Renovation Cleaning, the indicated prices are based on the assumption that the premises are in a reasonable state with no obstructions, materials or equipment, and the services can be readily provided. If the Company determines in its sole discretion that the premises are not in such condition, then the Company reserves the right to reconsider the price or not to provide the services.
3.5 Any price quote provided by the Company prior to the provision of services is for estimate purposes only and is subject to modification based on the scope of the services provided, the hours expended, and the number of company personnel engaged.
3.6 For extra services performed on an hourly basis, the minimum purchase is 30 minutes.
4. Satisfaction Guarantee
4.1 If the Client is not entirely satisfied with the quality of a service provided by the Company, then the Client shall inform the Company of this within 24 hours from the end of the cleaning.
4.2 The Client will be asked for photo documentation for validation purposes. Requests for recleans without sufficient evidence will not be honored. Recleans shall be performed within seven days of the initial cleaning. Recleans are focused on addressing specific areas and do not assume a full cleaning. Please note that if the Client or an approved party is present during the cleaning, it is the Client’s responsibility to let the cleaner(s) know whether the Client is satisfied with the quality of the service before the cleaners leave the Client’s premises. In such situations where a complaint is later made, a reclean may be offered as a courtesy only.
5. Client’s Obligations
5.1 The Client acknowledges that it is solely liable for:
(a) ensuring the Company has unimpeded access to the premises in order to perform cleaning services on the agreed date for the full length of the cleaning services;
(b) providing instructions regarding the deactivation or activation of any alarm systems or home systems;
(c) informing the pet(s) that will be present during the cleaning. If the presence of a pet(s) was communicated, but the pet(s) is deemed to be dangerous and/or threatening, the Company may cancel the scheduled service and charge the full service fee.
(d) ensuring that any dogs or other pets at the premises are adequately restrained while the services are being performed so as not to interfere with the cleaning services, which the Client expressly acknowledges and represents that it shall be responsible for any injuries or damages arising from any dogs or other pets that are at the premises while cleaning services are performed.
(d) providing the Company with full, clear, and explicit instructions in detail on what the Client wants cleaned;
(e) informing the Company of any areas that are not to be cleaned or require special cleaning instructions;
(f) providing running water, electricity, sufficient lighting, and heat or air conditioning, depending on weather conditions, at the premises where the services take place as is necessary to reasonably conduct the cleaning services.
5.2 The Company reserves the right to cancel scheduled service if any of the aforementioned requirements are not met.
6. Service Limitations
6.1 The Company does not promise the removal of all stains, including (but not limited to) rust, mildew, and/or mold stains. All pathways are expected to be free of clutter. We need to be informed of items or surfaces that need special care. We are not responsible for damage due to faulty or improper installation of any item. All surfaces (i.e., marble, granite, hardwood floors, etc.) are assumed to be sealed and ready to clean without causing harm. Furniture on wood floors is assumed to have proper protection. The Client is required to provide specific handling or cleaning instructions for items or surfaces that need special care.
6.2 The Company will not be expected to perform the below tasks, as well as any task that goes beyond the scope of the Company’s agreed-to services with the Client:
Cleaners will not move appliances. If you need or want cleaning to occur behind or under an appliance, you must arrange to have those appliances moved.
Cleaners will not clean anything above arm’s reach unless with the assistance of a two-step stool provided by the Client.
Cleaners will not clean in a residence that contains hazardous materials.
Cleaners will not clean areas that are contaminated with mold and/or rust. If you have mold and/or rust, you should seek the services of a professional remediation company.
Any instance of excessive clutter that prevents the cleaners from walking, reaching the surfaces of the home, and completing the appointment may result in the appointment being canceled and a full service fee being charged.
Cleaners will not clean exterior walls and windows.
Cleaners will not provide professional carpet, upholstery, or curtain cleaning services.
Cleaners will not clean bodily fluids (e.g., blood) or animal or human waste.
Cleaners will not provide industrial cleaning.
Cleaners will not wet wipe light bulbs, put away dishes, or provide chimney cleaning services.
Cleaners will not clean a material that they deem not suitable for cleaning.
If you own any antique items, jewelry, or specialty items (requiring special knowledge on how to clean them, e.g., old books or art objects), especially fragile items, you shall provide us with a list of such items. Otherwise, the Company will not be liable for any damage to such items.
6.3 Cleaners will not start cleaning or complete the cleaning (if the cleaning has already started) if there is a presence of pests or rodents in the residence or on the premises.
6.4 Cleaners will not clean apartments and/or houses that are in a heavy condition (please call and send pictures if you are not sure). We reserve the right to leave your home if it is in heavy condition.
6.5 If, at the scheduled date, the Client is not present when the cleaner(s) arrive or proper arrangements are not made to grant the cleaner(s) access to the property, the Company will wait 30 minutes before canceling the service and charging the cancellation fee as per Article 9 below. Improper arrangements to grant the cleaner(s) access include, but are not limited to, cases when:
a doorman is not informed of the cleaning appointment and refuses entry;
a key(s) and/or key lockbox are farther than a two-minute walk from the residence;
lockbox instructions are not provided or are not accurate.
6.6 The Company has the right to cancel a scheduled service and charge a cancellation fee if it deems the premises or area(s) near the premises to be too dangerous and/or unsanitary.
6.7 Any forms of inappropriate behavior, harassment, or bigotry towards any Company employee or contractor will warrant service cancellation with a cancellation fee and cancellation of all future services with the Company.
6.8 The Company may cancel, postpone, or otherwise reschedule any cleaning for any reason or no reason, including without limitation, in the event that the Company believes, in its sole discretion, that it may endanger any Company employee, agent, contractor, or other individual due to (including but not limited to) severe weather conditions or entry restrictions.
6.9 The Company does not hold onto client keys. Clients may choose to provide a one-time access solution for cleaning services. This could include a physical key for a single appointment or a temporary access code. We recommend against storing keys with cleaners long-term. By using our services, you agree that we are not responsible for any issues arising if you provide a key or access code for more than one cleaning.
6.10 If our cleaners are instructed to clean blinders and shutters, the Client accepts the risk of the blinders and shutters being broken during the cleaning process. The Company will not compensate for the value of broken blinds and shutters.
7. Supplies
7.1 The Company cleaners will bring cleaning products to clean your home or premises. If the Client requires the Company to use the Client’s materials or equipment, all items must be safe to use, in full working condition, and must not require any special skills, knowledge, or expertise to be used for the purpose of cleaning. We cannot guarantee the quality of cleaning with customer-provided materials or equipment.
7.2 Our cleaners generally do not bring a mop, duster, vacuum cleaner, step stool, bucket, or toilet bowl brush. Our cleaners can bring a mop and a duster free of charge if requested in advance. We can bring a vacuum cleaner as an extra service if requested in advance.
7.3 If the Company utilizes materials or equipment provided by the Client, then the Client will indemnify and hold harmless the Company from any damages of any kind arising from such use. The Client further agrees that the Company will not be liable to the Client for any damages that may arise from the use or operation of any materials or equipment that is furnished by the Client.
8. Payment Terms
8.1 All work carried out by the Company at your request, whether experimental or otherwise, will be charged accordingly.
8.2 The Client hereby authorizes the Company to charge to the credit card and/or debit card of the Client all amounts due and owing for services rendered by the Company. The Client waives any right to assert a chargeback for any amounts charged by the Company to the Client’s credit card and/or debit card. If, for any reason, the Company does not recover payment from the Client’s credit card and/or debit card, the Client agrees to remit payment to the Company within 48 hours to cover the original amounts owed plus any charges incurred by the Company.
8.3 A hold may be placed on your account in the amount of your total balance before your scheduled service date. If the hold cannot be placed by 9 a.m. EST the day before the scheduled service date, the cleaning may be cancelled by the Company.
8.4 Following your service, you may elect to tip our cleaner. Please note that tips are non-refundable.
No refunds will be provided once the cleaning service has been carried out. If for any reason the Client is dissatisfied with any aspect of the services provided by the Company’s cleaner(s), they must notify the Company within twenty-four (24) hours, as provided in Article 4 above.
8.6 If the Client has booked weekly, bi-weekly, monthly, or any other regular cleaning service and has received a discount for the services (discount granted at the discretion of the Company and based on the frequency of the services booked) and subsequently cancels the next scheduled appointment, then the Company reserves the right to cancel the discount provided to the already provided services and charge the full rate that would be applicable to the services that were provided.
9. Cancellation and Rescheduling
You may cancel or reschedule a requested service, subject to a cancellation and rescheduling fee. A cancellation and rescheduling fee of $40 will be charged if the service is rescheduled or canceled within 48 hours of the scheduled service time, and a fee of $80 will be charged if the service is rescheduled or canceled within 24 hours of the scheduled service time. A cancellation fee of the full service price will be charged if the Company’s cleaner has arrived at the address but services were not provided (in full or in part) due to any reason indicated in clauses 6.3–6.7 and/or 8 above.
10. Promotions, Referral Programs, and Recurring Clients
10.1 The Company, at its sole discretion, may make available promotions with different features to any Clients or prospective Clients. These promotions, unless made to you, shall have no bearing whatsoever on your agreement or relationship with the Company. The Company reserves the right to withhold credits or benefits obtained through a promotion in the event that the Company determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or these Terms of Service.
10.2 As part of your client account, the Company may provide you with or allow you to create a referral code, a unique alphanumeric code, for you to distribute to friends, family, and other persons to become one of the Company’s clients. The Company’s codes may only be distributed for promotional purposes and must be given away free of charge. You may not sell, trade, or barter your company code. You are prohibited from advertising company codes on, including but not limited to, Google, Facebook, Twitter, Bing, and Craigslist. The Company reserves the right to deactivate or invalidate any company code at any time.
10.3 The Client may only use one discount code per booking. The Client may not use the same discount code twice for the same address (regardless if it’s a different date and time). All discount codes are only valid until they expire. Discount codes cannot be used with other discounts (such as recurring billing discounts). All promotional discounts must be applied before the service occurs.
10.4 You may sign up for recurring services at any time to enjoy the benefits of discounted rates. The discounted rate will be applied starting with the second cleaning (the first recurring cleaning). The Company reserves the right to revoke discounted rates if there are multiple cancellations or any behavior that voids the service as recurring.
10.5 Recurring clients can request a specific cleaner to regularly perform their cleanings. While the Company cannot guarantee that a specific cleaner will be available, all efforts will be made to send the requested cleaner or to alert the Client of other options. Clients who book one-time cleanings can make a request, but the Company does not guarantee a specific cleaner for one-time cleanings. The Company reserves the right to send an additional cleaner for training purposes as needed. The Company does not discriminate against gender, ethnicity, or age. We cannot honor any specific request for a cleaner based on race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), disability, age, citizenship status, or genetic information.
11. Solicitation of Our Cleaners
Hiring our cleaners (current or those employed by the Company within the previous 24 months) and/or offering side propositions while you’re using the services or within 18 months after your last appointment with the Company makes you liable for a $25,000 employment referral fee. By using our services, you agree to notify us of any attempts to solicit or accept illegal services. If you breach this section, attorney, legal, and miscellaneous expenses incurred to investigate and/or collect this fee will be added to your employment case when discovered. Please note that exchanging contact information is considered a breach of this provision.
12. Scheduling
12.1 The Company is open seven days a week. The Client can book a service online for a specific time, and the scheduling staff will confirm that we can match a cleaner to your job. If the Client has an urgent request, the Company will attempt to match a cleaner but makes no guarantee of the service.
12.2 Cleaners will arrive within one hour of the scheduled time. This time period is to account for unexpected transit issues. The Company will attempt to notify the Client if there is an unexpected delay of more than 30 minutes.
13. COI
If your building requires a Certificate of Insurance (“COI”) for the Company to perform the services, it is your responsibility to contact the Company and request a COI at least two (2) business days in advance of your scheduled service.
14. Communications
By becoming a client, you agree to receive communications from us, including via email, text message, SMS, calls, and push notifications. You agree that texts, SMS, calls, or prerecorded messages may be generated by automatic telephone dialing systems. Communications from the Company and/or its affiliated companies may include, but are not limited to: operational communications concerning your appointment(s), account or use of our Website or services; updates concerning new and existing features on the Website; communications concerning promotions run by us or our third-party partners; and news concerning the Company and industry developments.
15. Intellectual Property and Proper Use
15.1 You must be at least eighteen (18) years of age to use our Website. By using the Website and by agreeing to these terms of service, you warrant and represent that you are at least 18 years of age.
15.2 Unless otherwise stated, the Company and/or its licensors own the intellectual property rights published on the Website and materials used on https://limecleaning.co. Subject to the license below, all these intellectual property rights are reserved.
15.3 You may view, download for caching purposes only, and print pages, files, or other content from the Website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms of Service.
15.4 You must not republish material from the Website in any print or digital media or documents (including republication on another website);
sell, rent, or sub-license material from the Website;
show any material from the Website in public;
reproduce, duplicate, copy, or otherwise exploit material on the Website for a commercial purpose;
edit or otherwise modify any material on the Website;
redistribute material from the Website, except for content specifically and expressly made available for redistribution; or
republish or reproduce any part of the Website through the use of iframes or screenscrapers.
15.5. Where content is specifically made available for redistribution, it may only be redistributed within your organization.
15.6 You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of https://limecleaning.co or in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
15.7 You must not use the Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
15.8 You must not conduct any systematic or automated data collection activity on or in relation to the Website without the Company’s express written consent.
This includes:
scraping
data mining
data extraction
data harvesting
‘framing’ (iframes)
Article ‘Spinning’
15.9 You must not use the Website or any part of it to transmit or send unsolicited commercial communications.
15.10 You must not use the Website for any purpose related to marketing without the express written consent of the Company.
15.11 Access to certain areas of the Website is restricted. The Company reserves the right to restrict access to certain areas of the Website or, at the Company’s discretion, the entire Website. The Company may change or modify this policy without notice.
15.12 If the company provides you with a user ID and password to enable you to access restricted areas of the Website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security.
15.13 The Company may disable your user ID and password at the Company’s sole discretion without notice or explanation.
15.14 In these Terms of Service, your user content means material (including, without limitation, text, images, audio material, video material, and audio-visual material) that you submit to the Website for whatever purpose.
15.15 You grant to the Company a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant the Company the right to sublicense these rights and the right to bring an action for infringement of these rights.
15.16 Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action, whether against you, the Company, or a third party (in each case under any applicable law).
15.17 You must not submit any user content to the Website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
15.18 The Company reserves the right to edit or remove any material submitted to the Website, stored on the servers of https://limecleaning.co, or hosted or published upon the Website.
15.19 The Company does not undertake to monitor the submission of user content to or the publication of such content on the Website.
15.20 The Website is provided without any representations or warranties, express or implied. The Company makes no representations or warranties in relation to the Website or the information and materials provided on the Website.
15.21 Without prejudice to the generality of the foregoing paragraph, the Company does not warrant that:
The Website will be constantly available, or available at all, or
The information on the Website is complete, true, accurate, or non-misleading.
15.22 Nothing on the Website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, or medical matter, you should consult an appropriate professional.
15.23 The Company will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, the Website:
for any indirect, special, or consequential loss; or
for any business losses, loss of revenue, income, profits, or anticipated savings; loss of contracts or business relationships; loss of reputation or goodwill; or loss or corruption of information or data.
These limitations of liability apply even if the Company has been expressly advised of the potential loss.
By using the Website, you agree that the exclusions and limitations of liability set out in the Website disclaimer are reasonable. If you do not think they are reasonable, you must not use the Website or the Company’s cleaning services.
16. Waiver of Liability
IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND ARISING OUT OF THE CLEANING SERVICES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES OR DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA). THIS LIMITATION OF LIABILITY SHALL APPLY EVEN IF THE COMPANY SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IS NEGLIGENT, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE.
17. Other parties
You accept that, as a limited liability company, the Company and related entities have an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against the Company’s and related entities’ officers or employees in respect of any losses you suffer in connection with the use of the Company’s services or the Website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this disclaimer will protect the Company’s officers, employees, agents, subsidiaries, successors, assignees, and subcontractors, as well as the Company.
18. Indemnification
The Client agrees to indemnify and hold harmless the Company, its subsidiaries, affiliates, officers, agents, and representatives, and its and their officers and employees, from and against any and all damages, liabilities, actions, causes of action, suits, claims, demands, losses, costs and expenses (including, without limitation, reasonable attorneys’ fees, disbursements, court costs and any amounts paid by the Company to a third party in settlement of a claim or dispute on the advice of the Company’s legal advisers) arising from or in connection with the cleaning services provided by the Company; your violation of (or any claim that you have violated) these Terms of Service or any other agreement with the Company, or your violation of any rights of any third party.
19. Claims Process
19.1 The initial report of a claim must be made within 48 hours after the service occurs. After submitting your first report, you will be asked to complete the full claim form within 7 days of receiving it. We urge you to read through these Terms of Service prior to submitting a claim. All claims will be reviewed on a case-by-case basis. During the Company’s claims assessment process, you may be required to provide written details: (i) proof of ownership of a damaged or missing item; (ii) proof of the value of a damaged or missing item; and (iii) proof of damage or loss. If such information is requested, you will have 30 days from the date of the request to send the requested information to the Company. If you fail to provide the requested information within the 30-day time period and/or fail to contact the Company to arrange for an extension of time, your claim will be considered closed. You also agree to: (i) protect and preserve any damaged property that is the basis of a claim from further damage; (ii) assist and allow the Company or its insurers access to inspect and make copies, photographs, and recordings of anything relating to the claim; (iii) accept repairs and/or remediation by the Company; (iv) accept a replacement only if repairs are proven not to be an option; (v) submit requested materials by the dates outlined by the Company; and (vi) accept a replacement item subject to the standard depreciation of that item.
19.2 If any part of your claim is approved, then as a condition to any payment to you, you will be required to execute and deliver to the Company a release agreement and assign to the Company or its insurer any rights and remedies you may have to recover the amount spaid to you with respect to an approved claim from any party that is financially responsible for the approved claims and any rights in any property that is recovered.
20. Miscellaneous
20.1 The validity, construction, interpretation, and effect of these Terms of Service and any other agreements contemplated or referenced herein shall be governed by the laws of the United States of America and the State of New York, without regard to principles of choice of law. Each of the parties hereto hereby consents that any action or proceeding arising out of or relating to these Terms of Service or the arrangement described herein shall be commenced and maintained exclusively in the Supreme Court of the State of New York, in and for the county of New York.
20.2 If any provision of these Terms of Service shall be deemed invalid or unenforceable as written (an “InvalidTerm”), it shall be construed, to the greatest extent possible, in a manner that shall render it valid and enforceable, and any limitations on the scope or duration of any such provision necessary to make it valid and enforceable shall be deemed to be part thereof. If any invalid term cannot be modified as stated in the preceding sentence, such invalid term shall be severed from these terms of service, and all other terms and provisions shall remain in full force and effect.
20.3 The failure of the Company to insist upon strict adherence to any term or provision of these Terms of Service on any occasion shall not be considered a waiver thereof or deprive the Company of the right thereafter to insist upon strict adherence to that term or provision or any other term or provision of these Terms of Service.
20.4 Without prejudice to the Company’s other rights under these Terms of Service, if you breach these Terms of Service in any way, the Company may take such action as it deems appropriate to deal with the breach, including suspending your access to the Website, prohibiting you from accessing the Website, blocking computers using your IP address from accessing the Website, contacting your internet service provider to request that they block your access to the Website, and/or bringing court proceedings against you.
20.5 The Company may revise these Terms of Service from time to time. Revised Terms of Service will apply to the use of the Website and the Company’s services from the date of the publication of the revised Terms of Service on the Website. Please check this page regularly to ensure you are familiar with the current version.
20.6 The Company may transfer, subcontract, or otherwise deal with the Company’s rights and/or obligations under these Terms of Service without notifying you or obtaining your consent. You may not transfer, subcontract, or otherwise deal with your rights and/or obligations under these Terms of Service.
20.7 The Company reserves the right to (i) modify, suspend, or terminate the Website (or any part thereof) and (ii) refuse any and all current and future use of the Website, suspend or terminate your account (any part thereof), or use of the Website, for any reason, including if the Company believes that you have violated these Terms of Service. The Company shall not be liable to you or any third party for any modification, suspension, or termination of the Website. The Company will use good faith efforts to contact you to warn you prior to suspension or termination of your account.
20.7 The Company may photograph your residence or premises before, during, and after a cleaning for potential sharing and strategizing within our Company on how to best approach cleaning. We may use the photos of our work on our Website and/or social media (without any of your identifiable information in the photo).
Lime Cleaning, LLC
Address: 418 Broadway, STE N, Albany, NY, 12207