Privacy Policy - Lime Cleaning

PRIVACY POLICY

Lime Cleaning LLC is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties, except in the limited circumstances necessary to provide our services (e.g., with secured payment processors to facilitate transactions or with a customer relationship management (CRM) system provider to handle customer inquiries and support requests effectively). This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

Information Collection:
We collect only the information necessary to provide and improve our services. This may include name, email address, telephone number and other information. No mobile information will be shared nor sold with third parties/affiliates for marketing/promotional purposes.

How We Use Your Information:
The information collected is used solely for communicating with the intended party. No mobile information will be shared nor sold with third parties/affiliates for marketing/promotional purposes.

Your Choices:
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at info@limecleaning.co.

Policy Changes:
We may update our Privacy Policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this Privacy Policy.

 

Last updated: July 11, 2024.

This privacy policy governs the manner in which Lime Cleaning LLC (the “Company”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the http://limecleaning.co website (the “Website”). This privacy policy applies to the website and all products and services offered by the company.

1. Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and credit card information. Users may, however, visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain website-related activities.

2. Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer, technical information about the user’s means of connection to our website, such as the operating system and the Internet service providers utilized, and other similar information.

3. Web browser cookies

Our website may use cookies to enhance the user experience. The user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the website may not function properly.

4. How do we use the collected information?

The company may collect and use the user’s personal information for the following purposes:

·      To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.

·      To personalize the user experience
We may use information in aggregate to understand how our users, as a group, use the services and resources provided on our website.

·      To improve our website
We may use the feedback you provide to improve our products and services.

·      To process payments
We may use the information users provide about themselves when placing an order only to provide service for that order. We do not share this information with outside parties except to the extent necessary to provide the service.

·      To share your information with third parties
No information will be shared nor sold with third parties/affiliates for marketing/promotional purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except to the extent necessary to provide the service or as required by law or with your explicit consent.

·      To run a promotion, contest, survey, or other website feature
To send users information they agreed to receive about topics we think will be of interest to them.

·      To send periodic emails
We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the user may contact us via our website.

5. How do we protect your information?

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

6. Sharing your personal information

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

7. Third-party websites

Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website’s own terms and policies.

8.   Advertising

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows advertising networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

9. Compliance with the Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

10. Changes to this privacy policy

The company has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

11. Your acceptance of these terms

By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

12. Contacting us

If you have any questions about this privacy policy, the practices of this website,or your dealings with this website, please contact us at:
https://limecleaning.co

info@limecleaning.co

LimeCleaning LLC

Address: 418 Broadway, STE N, Albany, NY, 12207